Privacy Policy

1. Introduction

Welcome to Aqualink Bangladesh Ltd's AC Automation System. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you use our air conditioning automation system and services.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Account Information: Name, email address, phone number, and password
• Device Information: AC device IDs, device settings, and configurations
• Usage Data: Temperature settings, on/off times, schedules, and automation preferences
• Technical Data: IP address, browser type, device type, and operating system
• Location Data: Device location for location-based services (if enabled)

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our AC automation services
• To enable remote control of your air conditioning units
• To process and execute your temperature and schedule settings
• To send you notifications about your AC status and alerts
• To improve our services and develop new features
• To provide customer support and respond to your inquiries
• To ensure system security and prevent fraud
• To analyze usage patterns and optimize energy efficiency

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and encrypted during transmission.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.

5. Data Sharing

We do not sell your personal data to third parties. We may share your data with:

• Service providers who help us operate our platform
• Technical support personnel to resolve issues
• Legal authorities when required by law

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request transfer of your data
• Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: