Terms and Conditions

1. Agreement to Terms

By accessing and using the AC Automation System provided by Aqualink Bangladesh Ltd, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Service Description

Aqualink Bangladesh Ltd provides an air conditioning automation system that enables users to:

• Remotely control AC units via web and mobile applications
• Set and adjust temperature settings remotely
• Create and manage AC operation schedules
• Configure temperature-based automation rules
• Monitor and control AC units in real-time

3. User Account and Registration

To use our services, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access to your account

4. Acceptable Use

You agree to use our services only for lawful purposes. You must not:

• Attempt to gain unauthorized access to our systems or other users' accounts
• Use the service in any way that could damage, disable, or impair our systems
• Reverse engineer, decompile, or disassemble any part of our service
• Use automated systems to access the service without our permission
• Interfere with or disrupt the service or servers

5. Device Compatibility and Installation

Our AC automation system requires compatible hardware and proper installation. You acknowledge that:

• Installation must be performed by authorized technicians
• Not all AC models may be compatible with our system
• We are not responsible for damage caused by improper installation
• Internet connectivity is required for remote features

6. Service Availability

While we strive to provide uninterrupted service, we do not guarantee that our service will be available at all times. The service may be temporarily unavailable due to:

• Scheduled maintenance
• Technical difficulties or internet connectivity issues
• Force majeure events
• Actions of third parties

7. Limitation of Liability

To the maximum extent permitted by law, Aqualink Bangladesh Ltd shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damage to AC units resulting from user error or misuse
• Service interruptions or delays
• Unauthorized access to your account due to your negligence

8. User Responsibilities

As a user, you are responsible for:

• Ensuring proper internet connectivity for the system
• Maintaining your AC units in good working condition
• Using the automation features responsibly
• Monitoring your AC operation and energy consumption
• Contacting support if you notice any issues

9. Intellectual Property

All content, features, and functionality of our service, including but not limited to software, design, text, graphics, and logos, are owned by Aqualink Bangladesh Ltd and protected by international copyright, trademark, and other intellectual property laws.

10. Data and Privacy

Your use of our service is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.

11. Payment and Fees

If applicable, you agree to pay all fees associated with your use of the service. Fees may include:

• Initial installation and setup charges
• Subscription or service fees
• Hardware and device costs
• Maintenance and support fees

12. Warranty Disclaimer

The service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be error-free or uninterrupted.

13. Termination

We reserve the right to terminate or suspend your account and access to the service at our discretion, without notice, for conduct that we believe:

• Violates these Terms and Conditions
• Is harmful to other users or our business
• Involves fraudulent or illegal activities

14. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify users of any material changes. Your continued use of the service after changes constitutes acceptance of the modified terms.

15. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

17. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

18. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Aqualink Bangladesh Ltd regarding the use of our service.